At ROZAH Jewellery, we want your order to reach you as quickly and safely as possible. Please read our shipping policy below.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
We currently ship across Pakistan. Estimated delivery times are:
Major cities (Karachi, Lahore, Islamabad): 2–4 business days
Other cities and towns: 4–7 business days
Please note that delivery times may vary during peak seasons, sales events, or due to courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location. We occasionally offer free shipping promotions — keep an eye on our store for updates!
Order Tracking
Once your order has been dispatched, you will receive a confirmation with tracking details so you can follow your parcel every step of the way.
Damaged or Lost Parcels
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at our contact page and we will resolve the issue promptly.
Contact Us
For any shipping-related queries, please visit our Contact page and we'll be happy to help.
